Frequently Asked Questions
Welcome to the Chicago Living Frequently Asked Questions (FAQ) page.
At Chicago Living, we’re committed to delivering a smooth and reliable shopping experience. Here, you’ll find answers to our most commonly asked questions. If you need any further assistance, our support team is always ready to help.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Below you’ll find our estimated delivery timeframes:
- Processing time: 1–2 business days
- Shipping time: 6–8 business days
- Total delivery estimate: 7–10 business days
For more information, please see our Shipping Policy.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States. For more details, please refer to our Shipping Policy.
Where is Chicago Living located?
Chicago Living is a United States–based business that offers a curated selection of products, with shipping available within the United States.
What if I receive a defective product?
If you receive a defective item, we will replace it at no cost. Please contact us and return the item within 30 days.
For more information, please refer to our Return Policy.
Can I cancel my order after it’s placed?
Yes, we provide a 24-hour cancellation window. To cancel your order within this timeframe, please contact our support team as soon as possible.
What is your return policy?
We offer a simple and hassle-free return process. For full details, please visit our Return Policy.
When will I get my refund after returning a product?
Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days.
For more information, please refer to our Refund Policy.
Do you offer any warranties or guarantees on your products?
Yes, we offer a 30-day warranty on all purchases. For more information, please refer to our Return Policy.
How can I contact customer support?
You can reach our customer support team via the Contact Us page or by emailing us at info@chicago-living.com
Do you ship internationally?
No, we currently ship only within the United States.
Do you have a physical store location I can visit?
We operate as an online-only store, allowing us to offer a wide selection of products and a streamlined shopping experience.
Can I place a bulk order for my business or organization?
Yes, we accept bulk orders. Please contact our customer support team for more details.
What is the process for exchanging a product?
For more detailed information about product exchanges, please refer to our Return Policy.
How can I track my order?
You can track your order via the Track Order Page on our website.
Contact Information
Store Name: Chicago Living
Address: 15442 Ventura Blvd, STE 201-1757, Sherman Oaks, CA 91403, United States
Email: info@chicago-living.com
Phone: +1 (302) 578 4386
Contact form: Click here